CONFERENCE SCHEDULE
WEDNESDAY MAY 10,2000
Noon
– 6:00 pm EAM
Board of Governors’ Meeting
- Topsfield -
6:00
– 7:00 pm Reception
for the EAM Board of Governors
in honor of Eileen Kaplan hosted by the School of Business
at Montclair State University
-
Marble
Foyer –
-
7:00
– 8:30 pm Early
Bird Welcome to the EAM “Co-Pay Buffet”
($15.00 charge)
- Ipswich Room
-
9:00
pm Conversation
and Collegiality
- Essex -
THURSDAY
MAY 11TH ![]()
8:30
am – Noon EAM
Board of [1]Governors’
Meeting
- Topsfield -
8:30
am – 5:30 pm Registration
- Livingroom -
Noon-
1:30 p.m. Buffet Lunch and Welcoming
Address
- North Shore Ballroom A -
Noon
– 4:15 pm Exhibitors
- Gloucester A
& B -
5:30
pm EAM
Distinguished Speaker
- North Shore Ballroom B -
6:15
pm All-EAM
Reception
- Livingroom -
8:30
pm Experiential
Learning 101: A Teaching Workshop
Marblehead A & B –
9:00 pm Conversation and Collegiality
- Essex -
Thursday
9:00 – 12:00 p.m.
Essex
Discussants:
John Seeger,
HARLEY-DAVIDSON
(A)
Conrad Kasperson, Manny
Hondroulis, Quentin Reese, and Leila Sayegh
Franklin & Marshall College
Harley-Davidson
managers have taken this company from the brink of disaster to one of the
world’s most respected success stories. This case reviews this history
and provides information concerning Harley-Davidson’s competitive environment,
management philosophy and practices, and performance. It is particularly suited
for use in a course on strategic management.
TELECOMMUTING
TROUBLES
Telecommuting
Troubles is a case detailing a telecommuting work arrangement of one member of
a product development team. Difficulties arise as the telecommuter
no longer feels an integral part of the team. The case is designed to
allow students to apply and evaluate organizational behavior concepts such as decision-making,
motivation, leadership style, and empowerment to an alternative work
arrangement.
THE ECONOMICS OF
HUMAN RIGHTS
Susanna Khavul (with James E. Post and Kenneth J. Hatten)
Boston University
In the global
economy, The Economics of Human Rights
impacts the economics of competition between firms and among
countries. Who should be responsible for monitoring geographically
dispersed supply chains? The case asks students to consider human rights
as an environmental factor presenting opportunities and risks which they as
future managers will have to resolve.
CDNOW IN THE ONLINE
MUSIC BUSINESS
Alan B. Eisner
and
Nicole Belmont
Pace University
CDNow is the largest
online retailer of music products. Customers place their orders through the
CDNow website and they are fulfilled through Valley Record Distributors. It
offers more than 500,000 CDs and music related products and 500,000 sound
clips, as well as personalized recommendations and incentive programs.
PORTLAND PERMA FLOAT
Thomas
Leach, University of New England
The
Portland Perma Float case develops the start-up situation for the
company. It is intended for a principles of marketing and /or
entrepreneurship class focusing upon the creation of a new niche business in
the recreational boating industry. The background of the case sets the scene
for the business idea. The case progresses allowing the reader to
consider: the industry setting, competitive analysis, manufacturing
alternatives and marketing mix strategy.
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Thursday
1:30 – 3:00 p.m.
Hamilton
CREATING CURRICULUM QUICKLY: TWO
STORIES AND A CHANCE FOR DIALOG
Among the hardest
things to do in a university is changing the curriculum. Even new programs often bog down in
bureaucracy and internal politics. Yet
the presenters have each had the recent experience of participating in the
design of a radically different masters level program with little internal
strife and in “record” time. This
symposium/workshop will discuss the features of an accelerated MBA program that
moves away from functional areas toward an integrated approach and an MS in
Global Management of Technology; jointly developed by an American and a German
University with students spending a semester at each.
Thursday
1:30 –3:00 p.m.
Essex
The
purpose of this paper is to link previous research on governance,
entrepreneurship, and innovation, and to propose ways to govern innovation and
new product development. We ask what
forms of governance
and
incentive systems are best suited to spur and implement innovation among growth
oriented entrepreneurial firms. To
answer this question, we postulate that innovation because it is valuable, scarce, and difficult-to-imitate is a source of competitive advantage and
suggest that its two striking features are information asymmetry and complexity. Questioning the assumption that
entrepreneurs at the growth
stage
are the only owners of their young firms or that agency conflicts are
negligible, we then propose that information asymmetry and complexity impact
the relationships between entrepreneurs and their diverse
stakeholders. We propose that even at early
entrepreneurial stages such as the growth phase, entrepreneurs, members of
boards of directors, professional managers, investors, and other stakeholders
in the new venture may strive to achieve different, sometimes incongruous,
objectives. Using agency theory and
information asymmetry perspective as our theoretical rationale and building on
the rich literature on governance we outline eight propositions regarding the
governance of entrepreneurial innovation.
Early and effective governance may help to safeguard that entrepreneurs
work in alignment with their stakeholders' interests.
A number of theories
have been advanced to explain the reasons, findings and revelations for
differing patterns observed in the area of women and minority business
ownership. The current paper begins
with a look at four of the theories that can be applied to business ownership. These four theories – niches, protected
market hypothesis, disadvantage theory and cultural theory – are applied
specifically to the area of women and minority business ownership. The paper ends by introducing a new theory -
oligopolistic discrimination, using this theory to explain the
statistical distribution of women business owners in various industries.
“AT RISK” EXECUTIVE PAY:
SHAREHOLDER ENRICHMENT OR SHAREHOLDER DECEPTION?
Joel
Rudin
Rowan
University
Jooh
Lee
Rowan
University
Several studies
suggest that placing executive pay “at risk”, i.e., paying bonuses instead of
salary, can align the interests of executives and shareholders. Another possible explanation for these
findings is that executives of profitable companies are willing to accept a
larger percentage of their pay in the form of bonuses on the understanding that
the bonuses are virtually guaranteed.
We propose an alternate measure of the proportion of executive pay that
is truly “at risk”, and hypothesize that our alternative measure will be more
weakly related to profitability than previous studies which have classified all
non-salary pay as “at risk”.
Thursday
1:30 –3:00 p.m.
Ipswich
THE
EMPEROR'S CHALLENGE: GETTING PEOPLE TO
SHARE WHAT THEY KNOW
The Clarion Group,
Ltd.
The
story of the Emperor’s New Clothes illustrates the clear distinction between
what we know and what we share. That
story has prompted this pioneering paper where we identify the significant
enablers of knowledge sharing and build an integrative framework for action. Using fair process to build trust,
capitalizing on mistakes as opportunities for learning, and fostering
organizational ownership are significant factors in enhancing knowledge
sharing. But the unique contribution of
this paper is the recognition of culture as the key enabler. Culture includes creating motivation, allocating
and allowing time, and staffing for knowledge sharing.
KNOWLEDGE
ABSORPTION AND NATIONAL INSTITUTIONS: THE ROLE OF CULTURE DURING INNOVATION
Research addressing the
transferal of knowledge has recently focused on the absorptive capacity and
relative absorptive capacity of firms in learning and innovation. Relatedly, research investigating national
culture widely accepts behavioral measures which are based on the notion of
cultural differences stemming from variations in the “collective programming of
the mind”. A nation’s institutions can
be viewed as important collective influences on each individual’s
“programming”, since they impart knowledge about how the world operates. As a result, this paper proposes that such
background institutions impart implicit collective understandings such as
social norms, values, and ways of thinking which may predispose individuals to
recognize, assimilate, and utilize knowledge in predetermined ways. This
relationship is explored within the context of a firm’s innovation activities,
where effective knowledge transferal is an integral component. By focusing on an individual’s absorptive
capacity, as dictated by an individual’s nationally bounded cognitive heritage,
knowledge absorption is proposed to be limited by implicit understandings
inherent within past cultural experiences.
Grounded in socialization theory, national cultural institutions are
thus proposed to collectively shape the cognitive thought processes which
individuals bring with them to knowledge based processes.
Manufacturers are investing heavily in advanced new
technologies in the expectation of gaining technology benefits. However,
studies show that many firms have been relatively slow in assimilating new
technologies. It has been suggested that the new generation of managerial
thinking should emphasize continuous learning capability and flexibility. This
capability of a firm to exploit and assimilate knowledge and technology, thus
generating effective organizational learning is referred to as the firm’s
absorptive capacity. This is one of the first empirical studies to operationalize
the construct of absorptive capacity. A valid and reliable measurement
instrument was developed through large-scale survey data collection and
rigorous statistical validation. The instrument should be a valuable tool to
both researchers and practitioners.
Thursday
1:30 –3:00 p.m.
Topsfield
"TEACHNOLOGY"
FOR THE NEW MILLENNIUM
DIGITAL PORTFOLIOS: A
CASE FOR INTEGRATION
Will the Internet
have a revolutionary impact on management education? The integration of technology-driven elements in traditional
classroom settings is the focus of this paper.
A brief review of the role of the Internet, technology-driven education,
and the need for a new set of assumptions about management education provide
the background for the introduction of the digital portfolio. A course delivery strategy where technology
plays an integral role is discussed in detail.
Integrating the student digital portfolio in enhancing educational
experiences and outcomes is examined in the context of technology-driven
education. A two-year, eleven-course
application of this strategy is presented providing key findings on student
perceptions of the effect of technology and digital portfolios in traditional
class settings.
METAPHORS
OF INFORMATION TECHNOLOGY
IN
MANAGEMENT EDUCATION
Seton Hall University
As new and more advanced computer
and communication technologies have become available, there have been more
possibilities for their integration into management education. Unfortunately, the pressure to incorporate
the latest technologies in the classroom sometimes overshadows systematic
efforts to improve the quality of the learning environment. This paper
identifies three different models of IT integration: enhancement of content
transmission, automation of lecture delivery or student assessment, and
communication support in synchronous or asynchronous environments. Each of
these approaches is further described by a metaphor: tool, machine and medium,
respectively. The analysis of these
metaphors provides new insights on how to improve management education with
Information Technology.
MBA
WORLD WIDE WEB ACTIVITIES: COGNITIVE FLEXIBILITY THEORY AS A FRAMEWORK FOR
DESIGNING HYPERTEXT SYSTEMS.
A project is described in which the content domain of sexual harassment in the workplace is transformed from classroom discussion to interactive World Wide Web activity. The transition to web-based experiential exercise is based on instructional design theory known as cognitive flexibility. Cognitive flexibility suggests learners “criss-cross” domain knowledge such that learners understand the interconnection of concepts and how application of these concepts changes with the given situation. Theoretical rationale for using cognitive flexibility to guide the design of this hypertext system is described, as is the development process and implementation of the system, and the statistical analysis of the resulting assessment of students’ knowledge and understanding of the topic.
1:30 –3:00 p.m.
Ferncroft
EMBRYO CASE
DEVELOPMENT WORKSHOP
Discussants: Barry
Armandi, College at Old Westbury
Jeannette Oppedisano, Skidmore
College
Carolyn Stumpf, Georgian
Court College
Paper: TO SELL OR NOT TO SELL
Herbert Sherman, Long Island University
Thursday
1:30 –3:00 p.m.
Marblehead
A
REMEMBERING TACIT
KNOWLEDGE IN GROUPS
John
Meyer
Jean
Bartunek
Boston College
The aim of this paper
is to increase understanding of the development and transfer of tacit group
memory that contains soft knowledge about the group’s identity. We explore the processes a group dependent
on soft knowledge and faced with high levels of turnover used to pass on and
remember soft knowledge about identity and how this knowledge evolved over
time. Results indicated that original knowledge about the group’s identity was
remembered, but that its meaning evolved in subtle ways that reduced the depth
of understanding giving it cliché-like properties.
This
paper has three primary purposes: (1) To present the connections between
double-loop learning (DLL) and organizational health, (2) to discuss the organizationally
inflicted barriers to DLL, and (3) to reflect on the potential role that
managers can play in overcoming the said barriers to DLL. The paper includes a description of and
discussion of Argyris’ theoretical framework that describes the processes and
behaviors that are involved in DLL. It
also includes a review and discussion of the relevant literature related to the
behavioral obstacles of DLL (i.e., ego concerns and defensive behaviors). Finally, the paper examines ways that
managers, through communication practices, can lessen the stronghold that such
behavioral and interpersonal barriers can have on employee willingness to
engage in double-loop learning.
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Thursday
3:30 – 5:00
Hamilton
ALL IN THE TIMING? ACADEMIC WOMEN’S PERSONAL AND PROFESIONAL
PRIORITIES AND IDENTITITIES AS A FUNCTION OF THE CAREER STAGE AT WHICH
MOTHERHOOD OCCURS.
The participants in
this symposium became mothers at different stages in their academic careers. One attained motherhood and full
professorship in the same year; a second adopted her sons as a single,
tenure-track woman; a third started her doctoral program when her daughters
were six and three; a fourth was pregnant the first time while ABD and a second
time while up for tenure; and the fifth began graduate school when her children
were 11 and 8. Comparing their
experiences can illuminate the impact of the timing of motherhood on academic
women’s personal and professional identities and the issues faced at each
career stage by those trying to balance motherhood with academia.
Thursday
3:30 – 5:00
Essex
NETSTRAT: A WEB-BASED SIMULATION FOR TEACHING BUSINESS
STRATEGY
Alan B. Eisner (Chair)
INTEGRATING BUSINESS
THEORY AND NETSTRAT
Joseph
M. Pastore, Jr.
NETSTRAT
DEMONSTRATION
Alan B. Eisner
& Andrew Varanelli, Jr.
STUDENT SATISFACTION
Dan Baugher & Andrew Varanelli, Jr.
This symposium introduces the Netstrat[2]
web-based simulation used at Pace University for teaching business technology
courses and chronicles our experiences teaching with this new technology. This new technology creates an interactive
environment for students to strategize, budget, plan, forecast, and participate
in a business simulation. This
simulation tool is similar to previous generations of strategy simulations, in
that for many students this is there first opportunity to actually make
decision for an organization from a CEO’s perspective. However, Netstrat also offers a new
interface and interactive forecast capability that makes for a dynamic and
inviting learning environment for both students and instructors. Netstrat is an Internet based management
simulation. It has been used at Pace
University for approximately three years to support traditional, case-based
instruction in the Business Strategy course at the undergraduate and graduate
levels. It has also been used in
Executive MBA and Executive Education settings. Netstrat offers the ability for four to six simulated firms to
compete along with a simulated set of "importers" in the assembly and
sale of telecommunications equipment, namely touch-tone, cordless, cellular,
and an optional, development stage digital phone. The degree of competition in the system will vary with each
individual simulation depending upon the nature and intensity of strategic
deployments among the firms.
3:30 – 5:00
Ipswich
THE HARDEST PART OF PUBLISHING: A
WORKSHOP IN WORKING
WITH REVIEWERS:
Anne Huff,
University of Colorado, Past
President – Academy of Management
Sheila Puffer,
Northeastern University, Editor – Academy of Management Executive
Alison Konrad,
Temple University, Associate Ed. - Group & Organization Management
Experienced and new
authors will agree that the post-submission journal process can be nerve
wracking. Misunderstandings with
reviewers and editors can become an unwanted exercise in negotiation, power,
and disappointment with the “purity” of the research process. Much of this comes from having to meet the
demands of the reviewers and sometimes feels like a tug of war between the
author’s integrity and the desire to please the editor/ reviewers in order
to…just get published.
A distinguished panel
of experienced authors, editors and reviewers will discuss the review process,
share insights in how to constructively work with reviewers, and answer
questions from participants.
This presentation is part of the
Professional Development Track
3:30 – 5:00
Topsfield
THE INTERNATIONAL
CONTEXT
GLOBALIZATION AND
DEMOCRACY: CONSIDERATIONS BEYOND THE BOTTOM LINE
Mzamo P. Mangaliso
University of Massachusetts
Raza A. Mir
Monmouth University
Mary T. Rogers
Framingham State College
Economic power, who
has it, who wants it, how can they get it or get more of it? As soon as we talk bottom line within our
disciplines and in the field, that's the "bottom line" of the
discussion. Democracy narrowly defined as a political process neglects the
personal dynamic that drives individuals to sacrifice for that political
ideology. Without the hope of economic
power, political power rings hollow. Looking at globalization and its economic
effects, we see a growing disparity in the relative economic power of the stakeholders
in this scenario. We argue that
globalization should not be allowed to proceed without adequate safeguards for
all the stakeholders. If the disparity spins out of control, all stakeholders
will lose in the ensuing likely chaos. Technology and its resultant compression
of time and space drastically change the way our existing institutions can
respond to these threats. We submit the beginnings of a new conceptualization
of this dynamic to allow the careful examination of the variables involved but
more importantly to examine basic underlying assumptions of the existing
conceptualization of the globalization process.
THE ROLE OF NATIONAL
CULTURE IN TEAM BOUNDARY SPANNING
John F. Veiga
An important theoretical
challenge lies in accommodating national cultures which may posses different
behavioral assumptions and preferences from those in which the theory was
initially developed. Boundary spanning
activities– behaviors, actions, and influences carried out by a team which link
it with the organizational environment – provide the principle means by which
critical information about a team’s progress is conveyed to organizational
members. To date, however, boundary
spanning theory stems from the experiences of researchers in the United States,
in which individuals and teams are assumed to act with typically western
cultural mindsets. In order to be valid
in today’s culturally diverse organization, boundary spanning theory must not
treat teams as culturally homogeneous entities, but rather must more fully
account for the role which diverse national cultures play in determining a
team’s boundary spanning strategies.
Hence, this paper provides a more informed understanding of boundary
spanning strategies by demonstrating how existing research on national culture
can apply. In essence, it is posited
that each team member’s national culture and its associated assumptions and
preferences will highly influence the tendencies members bring with them to
team activities. These tendencies in turn will influence the team’s eventual
strategy regarding whether or not to engage in boundary spanning activities.
In the strategy literature, the
dominant logic model seeks to explain embedded mental maps, developed
experientially, that limit a manager’s ability to cope with strategic
variety. Meanwhile, the international
strategy literature interprets global learning as an adaptive, mechanistic
vehicle to multinational corporation (MNC) integration and performance
improvement. This paper extends the
dominant logic construct to globalization theory and reexamines its
applicability within a global understanding framework. Using a perspectival
framework of ‘flows’ or ‘scapes’ that inform individuals, global understanding
is differentiated from global learning.
Cultural diversity is defined epistemologically, as different ways of
understanding versus different ways of doing things. MNCs are reconceptualized
as contesting, negotiating processes among epistemic communities. Artificial boundaries of nation-state are
superseded by space, divorced from place, which is determined epistemologically
by ways of knowing and understanding.
Theoretical implications significant for the strategy research paradigm
are discussed in terms of consensus building and globalizing as ongoing processes. The structural- and temporal-based
theories of the firm are replaced with a unique processual and spatial
theoretical framework. Practical
implications are explored from the perspectives of transnationalism and MNC
acquisition processes.
Thursday
3:30 – 5:00
Ferncroft
SERVICE
LEARNING IN THE BUSINESS SCHOOL CURRICULUM: OPPORTUNITIES AND CHALLENGES.
Frances M. Amatucci, Symposium Organizer
Joseph R. Stasio, Jr.
Service
learning has become an increasingly important part of business school curricula
over recent years. As business
management education moves from a passive to a more active and experiential learning
process, a proliferation of service learning pedagogies has occurred. Although the most common is the internship,
Small Business Institute (SBI) projects have existed since 1972 when the Small
Business Administration began funding the program. They continue in about 200 schools in the United States, although
the SBA discontinued funding in 1995.
Thursday
3:30 – 5:00
Marblehead A & B
NOMINEES FOR THE BEST
EXPERIENTIAL EXERCISE AWARD
HUMPTY DUMPTY’S
SPACESHIP CHALLENGE: A LESSON IN
NEGOTIATION & CONFLICT-HANDLING STYLES
Kimberly A. Eddleston
The purpose of this
experiential exercise is to help students understand the issues and obstacles
associated with conflict and negotiation. This exercise allows students to
experience distributive versus integrative bargaining and gives students the
opportunity to practice their negotiation skills. Through this exercise students learn when to use each conflict-handling
style and how effective negotiation tactics can help them succeed in
accomplishing their goals.
GIFTING THE
ORGANIZATION: AN EXPERIENTIAL EXERCISE
This is an original
experiential exercise stemming from a selection from the management theory book
Leading
with Soul (1995) by Lee Bolman and Terrence Deal. The book is recommended but not required for
the exercise. Students reflect on the
gift they would like to give to the organization of which they are a member,
write a short paper or take notes about it, participate in a small group
exercise and role play in which they share their gifts, then engage in a large
group discussion on the same topic. All
directions and context along with sample of student gifts and reactions to the
exercise will be discussed.
MAKING
GOOD EXPERIENTIAL EXERCISES BETTER THROUGH OUTCOMES ASSESSMENT.
This is a mission
statement exercise developed for a strategic management course. It includes a three-part process that
incorporates outcomes assessment as part of the exercise. The in-class team activity is supplemented
with pre and post assessment instruments that are individually based and help
determine the level of student learning.
Suggestions for improving the exercise are given as result of assessment
feedback.
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Thursday
5:30 –6:30 p.m.
North Shore Ballroom
B
Professor of Industrial Relations (emeritus) McMaster University; founding member of the Society for the Promotion of Human Rights in Employment whose
mission is to promote awareness, understanding and respect for core labor
rights as human rights.
HUMAN RIGHTS
IN EMPLOYMENT: IMPLICATIONS OF THE INTERNATIONAL CONSENSUS FOR MANAGEMENT
TEACHING AND PRACTICE
Global
developments during the 1990s produced a strong international consensus
affirming the human rights status of core of labor standards which include the
elimination of discrimination, the effective abolition of child labor, the
elimination of all forms of forced labor, freedom of association and, in the
words of the International Labor Organization's Declaration of Fundamental
Principles and Rights at Work, "the effective
recognition
of the right to collective bargaining." This consensus is strongly
supported by a global coalition of labor unions and non-government
organizations focused on human rights and the environment. It was that group,
which has popularly come to be called "Civil Society," which was
responsible for the disruption of the World Trade Organization meeting in
Seattle towards the end of 1999. The emergence of the global consensus and a
notable coalition pushing for its effective implementation has significant
implications for the teaching and practice of management in North America. In
this talk he plans to explore some of the ways that this new phenomenon has
already influenced
management
practice and pedagogy and speculate on its likely future effect.
Thursday
8:15 pm
Marblehead A & B
Experiential Learning 101: