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Role of Self- Confidence, Slack and Opposition Intensity on Conflict Response Strategies- An Experimental Study

Track: Organizational Behavior & Theory

Keywords: self-confidence, slack, opposition intensity, conflict strategies, behavioral decision theory, hierarchical regression

In the context of innovation implementation in organizations, we studied the main and interaction effects of participant’s self-confidence, opposition intensity and slack on his/her conflict strategies- namely dominating, collaborating and avoiding. In a scenario based study with 357 MBA students and 268 Indian managers who played the role of a CEO rated the three conflict strategies. We found positive and significant effect of self- confidence on dominating and collaborating for managers and students alike but a negative relationship with avoiding (significant for managers but not for students).Opposition intensity had a negative significant relationship with dominating for managers and students alike. Slack was found to have a negative significant relationship on avoiding only for students' data. However, managers displayed greater collaboration at low levels of slack irrespective of opposition intensity. Further, we found two way interaction effect of Slack X Self-confidence for managers but not for students. Similarly, contrasting results were found for two way interaction of SlackX Opposition intensity for managers' and students' data. Findings support behavioral decision theory suggesting importance of decision biases i.e. high confidence on decision making under uncertainty over-riding the rational cue of slack and interpersonal cue of opposition intensity. Findings highlight the diverging role of slack and opposition cues pointing to differential focus on task conflict and relationship conflict.

Author(s):

P PADMAVATHY DHILLON - padmavathyd11@email.iimcal.ac.in
INDIAN INSTITUTE OF MANAGEMENT CALCUTTA

BHARATENDU SRIVASTAVA - bnsri@iimcal.ac.in
INDIAN INSTITUTE OF MANAGEMENT CALCUTTA

CHETAN JOSHI - chetan@iimcal.ac.in
INDIAN INSTITUTE OF MANAGEMENT CALCUTTA

 

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