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Organizational Learning in Turbulent Environments

Track: Organizational Behavior & Theory

Keywords: organizational learning, routine, metaroutine

This paper synthesizes a systematic approach to organizing learning in the face of variation – a way to strategically align the social actors within a collective to achieve perceived value in the absence of a clearly specified objective function. It argues that a) emphasis on the performative or ostensive metaroutine aspect provides a way of characterizing an institution’s preference for efficient or effective outcomes, and b) emphasis on avoiding or absorbing variance provides a way of characterizing an institution’s preference for innovative or adaptive actions. Two strategies for guiding actions and two strategies for guiding outcomes in turbulent environments are proposed.

Author(s):

Kevin Lopes - Kevin.J.Lopes@uscga.edu
U.S. Coast Guard Academy

 

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