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The Role of Virtuality in Promoting Safety in High Reliability Organizations: A Theoretical Examination and Research Agenda for Understanding Strategic Learning in Context

Track: Business Strategy

Keywords: debrief; professional virtual community; high reliability organization; strategic learning; induction

This paper presents a context of inquiry that informs the conceptualization of human capital resources, and how these resources are transformed to influence performance outcomes. Specifically, this work explores the face-to-face and virtual collaborative environments that facilitate learning through a retrospective and intersubjective practice among group members – the debrief. This work provides insight in to the complexities and challenges of studying such an increasingly utilized form of group collaboration and learning.

Author(s):

Krista Engemann - kengeman@uncc.edu
University of North Carolina at Charlotte

 

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