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Leader Empathy and Influence Behavior as Joint Determinants of Leadership Effectiveness


Keywords: Empathy; Influence Behavior; Leadership Effectiveness

Similar survey studies were conducted in the USA and Turkey to obtain self-rated empathy from managers, subordinate reports of a manager’s use of influence tactics with them, and effectiveness ratings from the immediate boss of each manager. The results suggested that a manager’s empathy and use of four core tactics were independent determinants of leadership effectiveness. In addition, this study is the first one to show that strong empathy enhances the effects of a leader's influence behavior. Limitations of the research are identified and we provide recommendations for future research to learn more about the subject.


Cuneyt Gozu -
Drexel University

Gary Yukl -
University at Albany, SUNY


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